Shipping Policy
At Jessicase, we are committed to delivering your orders as efficiently as possible. Please review our shipping policy below for details on processing times, shipping fees, and delivery estimates.
A. Domestic Shipping
We currently offer the following domestic shipping options:
| Shipping Method | Applicable Items | Shipping Fee |
|---|---|---|
| Standard Shipping | iPhone Cases | $6.87 |
| Standard Shipping | Screen Protectors | $5.50 |
| Standard Shipping | MagSafe Accessories | $7.99 |
| Standard Shipping | Cables & Chargers | $6.50 |
| Standard Shipping | Power Banks | $8.99 |
| Standard Shipping | Headphones | $9.50 |
đź“Ś Estimated Delivery Time: 5-10 business days from the date of shipment.
B. International Shipping
For customers outside the domestic region, we offer:
| Shipping Method | Applicable Items | Shipping Fee |
|---|---|---|
| International Standard Shipping | iPhone Cases | $8.73 |
| International Standard Shipping | Screen Protectors | $7.50 |
| International Standard Shipping | MagSafe Accessories | $9.99 |
| International Standard Shipping | Cables & Chargers | $8.50 |
| International Standard Shipping | Power Banks | $12.99 |
| International Standard Shipping | Headphones | $13.50 |
đź“Ś Estimated Delivery Time: 10-30 business days, depending on customs clearance and local courier services.
C. Order Processing & Shipping Time
- Processing Time: Orders are typically processed within 1-3 business days. However, during peak seasons or holidays, processing may take slightly longer.
- Shipping Time:
- Domestic Standard Shipping: 5-10 business days
- International Standard Shipping: 10-30 business days
đź“Ś The estimated arrival date = Processing Time + Shipping Time
Order Tracking
- A tracking code will be sent to your email within 1-5 business days after your order has been shipped.
- If you do not receive tracking information within this timeframe, please contact our support team at support@jessicase.com.
D. Returns & Refunds Policy
We accept returns and refunds within 15 days of the order date under the following conditions:
Eligibility for Returns
- The item must be unused, in its original condition, and with intact packaging.
- Items that are damaged due to customer misuse or incorrect handling will not be eligible for returns.
How to Request a Return or Refund
- Contact us at support@jessicase.com with your order number and a brief reason for the return.
- Our team will guide you through the return process.
Return Shipping Costs
- Customers are responsible for return shipping fees, except in cases where the item arrived damaged or defective.
- If the return is due to an error on our part (e.g., wrong item shipped, defective product), we will cover the return shipping cost.
Refund Process
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed within 5-7 business days to your original payment method.
For any shipping-related inquiries, feel free to reach out to us at support@jessicase.com.
🚀 Jessicase – Delivering Style & Protection Worldwide!
