Shipping Policy

A. Domestic Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
Standard | iPhone cases | $6.87


B. International Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
International Standard Shipping | iPhone cases | $8.73


C. Processing & Shipping Time

Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.

Shipping Time:

  • Domestic Standard Shipping: Estimated delivery within 5-10 business days.
  • International Standard Shipping: Estimated delivery within 10-30 business days.
    Delivery times may vary due to customs clearance and holidays.

Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.


D. Returns & Refunds Policy

We accept returns and refunds within 15 days of the order date.
To be eligible for a return:

  • The item must be unused and in its original condition.
  • The original packaging must be intact.

To initiate a return or refund, please contact us at support@jessicase.com.

Return Shipping Fees:

  • The customer is responsible for return shipping costs unless the item arrives damaged or defective.

Refund Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed within 5-7 business days.