Liquid Silicone Shockproof Phone Case

• 1 x Phone Case

A. Domestic Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
Standard | iPhone cases | $6.87

B. International Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
International Standard Shipping | iPhone cases | $8.73

C. Processing & Shipping Time

Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.

Shipping Time:

• Domestic Standard Shipping: Estimated delivery within 5-10 business days.
• International Standard Shipping: Estimated delivery within 10-30 business days.
  Delivery times may vary due to customs clearance and holidays.

Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

D. Returns & Refunds Policy

We accept returns and refunds within 15 days of the order date.
To be eligible for a return:

• The item must be unused and in its original condition.
• The original packaging must be intact.

To initiate a return or refund, please contact us at support@jessicase.com.

Return Shipping Fees:

• The customer is responsible for return shipping costs unless the item arrives damaged or defective.

Refund Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed within 5-7 business days.

Payments are accepted via credit card, debit card, Paypal.

Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, and Discover.

All transactions are secured. Apparelnetic website is provided with an SSL encryption system to protect personal and payment data.

CONTACT INFORMATION

If you have any questions or concerns, please contact us via email at: support@jessicase.com

1. Refunds Policy

If there are any issues with your order or product, including the following cases:

• You want a refund for any reason
• You are dissatisfied with the product
• The product is defective/not as described
• The product doesn't match what was on the website

Simply contact us via email at support@jessicase.com with your order number, and we will immediately refund you without requiring you to return the item to us.

Our refund policy is valid within 15 days of the order date.

Your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment within 3 days.

The refund amount will not include shipping fees, taxes, only the price of the product, please note this.

If you haven't received your refund yet, here are some steps to follow:

• Double-check your bank account to ensure the refund hasn't been processed.
• Contact your credit card company as there might be a delay before the refund is reflected in your account.
• Reach out to your bank, as there could be a processing period before the refund appears. If you've completed these steps and still haven't received your refund, please contact us at support@jessicase.com.

2. Cancellation/Refund Policy

You can cancel your order within 12 hours of purchase. Unfortunately, after 12 hours, we're unable to process cancellations as we need to ensure timely processing and delivery. Therefore, your order will proceed as scheduled after this timeframe.

If you want to cancel your order, please send us an email at support@jessicase.com