Ins Cute Three Sea Otters Phone Case

• 1 x Phone Case

A. Domestic Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
Standard | iPhone cases | $6.87

B. International Shipping Services

Shipping Method | Applied to Items Such As | Shipping Fee
International Standard Shipping | iPhone cases | $8.73

C. Processing & Shipping Time

Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.

Shipping Time:

• Domestic Standard Shipping: Estimated delivery within 5-10 business days.
• International Standard Shipping: Estimated delivery within 10-30 business days.
  Delivery times may vary due to customs clearance and holidays.

Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

D. Returns & Refunds Policy

We accept returns and refunds within 15 days of the order date.
To be eligible for a return:

• The item must be unused and in its original condition.
• The original packaging must be intact.

To initiate a return or refund, please contact us at support@jessicase.com.

Return Shipping Fees:

• The customer is responsible for return shipping costs unless the item arrives damaged or defective.

Refund Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed within 5-7 business days.

Payments are accepted via credit card, debit card, Paypal.

Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, and Discover.

All transactions are secured. Apparelnetic website is provided with an SSL encryption system to protect personal and payment data.

CONTACT INFORMATION

If you have any questions or concerns, please contact us via email at: support@jessicase.com

1. Refunds Policy

If there are any issues with your order or product, including the following cases:

• You are dissatisfied with the product
• The product is defective/not as described
• The product doesn't match what was on the website

Simply contact us via email at support@jessicase.com with your order number, stating the reason for wanting a return or refund. If there is any fault on our part, we will refund you immediately without requiring you to return the product to us.

Key Details:

• Our refund policy is valid for 15 days from the order date.
• Refunds will be processed within 3 business days of approval.
• The refund amount will only include the price of the product. Shipping fees and taxes are non-refundable.

Haven't received your refund yet? If you don’t see your refund reflected in your account:

1. Check your bank account to ensure the refund hasn’t been credited.
2. Contact your credit card company, as some processing times may vary.
3. Reach out to your bank to confirm if the refund is pending.

If you’ve completed these steps and still haven’t received your refund, please contact us at support@jessicase.com.

Replacements Policy

Any defects or errors on our part will result in a replacement at no charge.
To request a replacement:

1. Submit a customer support request via support@jessicase.com.
2. Include a photo of the items in question.

Once verified, one of our representatives will issue an immediate replacement.

Returns & Refunds Exceptions

We do not accept returns, refunds, or replacements due to user errors, including but not limited to:

• Incorrect selection of sizes, designs, or colors.
• Change of mind after purchase.

Cancellation Policy

You can cancel your order within 12 hours of purchase. After this period, cancellations are no longer possible as we prepare your order for processing and shipment.

How to Cancel Your Order: Send us an email at support@jessicase.com with your order number within the cancellation timeframe.

If you miss the cancellation window, your order will proceed as scheduled, and our Refunds Policy will apply.